1. How do I schedule an appointment?
For scheduling information, please click here. One of our schedulers will assist you or your staff with our scheduling process. We encourage patients to call us for pre-registration information or we will be glad to call them directly to make appointment arrangements.
You will need to provide the following patient information:
- Patient name
- Date of birth
- Home phone
- Work phone
- Social Security number
- Insurance Information
- Type of exam
- Prior pertinent exam information
- Previous surgery information
- History of claustrophobia, allergies, etc. (if applicable)
- ICD9 (Diagnosis) code
- CPT (Billing) code (if applicable)
- Physician referral form for Grossman Imaging Centers
2. What do patients need to bring to their appointment to facilitate the payment process?
Complete insurance information should be brought to the appointment including patientís insurance card, ID and group number, Medicare card or Medi-Cal card. In addition, Worker's Compensation claims, automobile injuries should bring their claim number, date of injury and the name and address of their attorney or insurance carrier. Co-payment is required at the time of service.
3. Does the patient need pre-authorization from his or her insurance provider?
Some plans do require pre-authorization. Patients should check with their insurance provider or benefits administrator to see if this is necessary. Grossman Imaging Centers is often able to obtain certification for your patient.
4. What happens when patients want copies of their films and/or reports?
Grossman Imaging Centers retains original exam films and reports. Some of our referring doctors receive copies of patient films. Grossman Imaging Centers can provide patients and providers with a copy of their exam report and films. In any legal matters, an attorney may obtain copies of medical records directly from Grossman Imaging Centers with a written patient authorization.
5. How can I get a copy of my medical records?
Your physician will receive a copy of your exam report and will discuss the results with you. Your physician can provide you with a copy of your exam report. Grossman Imaging Centers will retain original exam films and reports. In any legal matters, your attorney may obtain copies of your medical records directly from Grossman Imaging Centers with your written authorization.
You may obtain a copy of your medical record by completing a release form and mailing it to Grossman Imaging Centers, Attn: Medical Records, 2001 N. Solar Drive, Suite 135, Oxnard, CA 93036
6. How can I send previous films and reports to a new doctor?
With your written authorization, film copies, or a CD, will be sent to your new doctor. Your new doctorís office can do this for you with your written authorization. They will call and ask us to pull your films and send them via mail or by courier to their office. You may also pick up your films. You will need to fill out a release form at that time. You may have your mammogram permanently transferred to another facility or to your own custody. In either case, you will need to sign a release authorization.
7. Will my personal privacy be safe and protected?